The JB RTS Link is set to provide a seamless travel experience between Johor Bahru and Singapore. One of its key features is a cashless and automated ticketing system, making it easier for passengers to purchase tickets and board the train without delays. Whether you are a daily commuter or an occasional traveler, knowing how to buy tickets in advance will ensure a smooth journey.
This guide provides a step-by-step breakdown of the different methods available for purchasing JB RTS Link tickets, payment options, and important travel tips.
Ticketing Options for JB RTS Link
Passengers will have multiple options to purchase JB RTS Link tickets, including digital and physical payment methods. The system is designed to be user-friendly, allowing for quick and convenient ticket purchases.
1. Stored-Value Transport Cards
One of the easiest ways to travel on the JB RTS Link is by using stored-value transport cards. These cards will allow passengers to tap in and out at the ticket gates without needing to buy single-use tickets.
Accepted transport cards will likely include:
- Malaysia’s Touch ‘n Go Card
- Singapore’s EZ-Link and NETS FlashPay
- Other cross-border compatible cards
Passengers can top up their cards at ticketing machines, mobile apps, and authorized retail outlets.
2. Mobile Payment and QR Code Tickets
For added convenience, passengers can use mobile ticketing apps to purchase tickets and generate QR codes for scanning at the entry gates.
Steps to buy a ticket via mobile app:
- Open the JB RTS Link ticketing app or an integrated transport app.
- Select your travel route (Bukit Chagar to Woodlands North or vice versa).
- Choose your preferred fare option.
- Complete the payment via e-wallet, credit card, or debit card.
- Receive a QR code for scanning at the station gate.
This method is ideal for travelers who do not frequently use stored-value cards but prefer the flexibility of digital payments.
3. Ticket Vending Machines (TVMs)
For passengers without a stored-value card or mobile payment option, ticket vending machines will be available at JB RTS Link stations.
Steps to purchase a ticket from a vending machine:
- Select the destination (Woodlands North or Bukit Chagar).
- Choose the number of passengers and ticket type.
- Insert cash or use a card for payment.
- Collect the printed ticket or QR-code receipt.
This method is useful for first-time travelers and tourists who prefer traditional ticketing options.
4. Online Booking for Advance Tickets
The JB RTS Link may offer an online booking platform for advance ticket purchases. This will be useful for travelers who want to secure their tickets before arriving at the station.
Steps to book online:
- Visit the official JB RTS Link website or ticketing app.
- Select the travel date and preferred time slot (if applicable).
- Make payment via credit card, debit card, or digital wallet.
- Receive an e-ticket or QR code via email or app notification.
Advance booking will be especially beneficial during peak travel seasons, weekends, and public holidays.
Ticket Prices and Fare Options
Exact pricing details will be announced closer to the JB RTS Link launch. However, fare structures are expected to be competitive and in line with existing public transport costs.
Expected fare categories may include:
- Standard adult fare
- Discounted fares for children, seniors, and persons with disabilities
- Monthly passes for frequent commuters
- Promotional fares for early adopters
Passengers should check official sources for the latest fare updates before traveling.
Payment Methods Accepted
The JB RTS Link will support multiple payment methods to accommodate both Malaysian and Singaporean travelers.
Payment options include:
- Stored-value transport cards (Touch ‘n Go, EZ-Link, NETS FlashPay)
- QR code payments via e-wallets and mobile banking apps
- Credit and debit card transactions
- Cash payments at ticket vending machines (limited availability)
Digital payment options will be prioritized to improve efficiency and reduce congestion at ticketing counters.
Tips for Buying and Using JB RTS Link Tickets
- Ensure that your stored-value card has sufficient balance before tapping in at the gate.
- If using a QR code ticket, make sure your phone screen is bright and undamaged for easy scanning.
- Plan your journey during non-peak hours if possible to avoid high passenger volumes.
- Keep your ticket or payment card handy when approaching the fare gates to speed up entry.
- Check for fare updates and promotions that may offer discounts for frequent travelers.
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